Many people underestimate the importance of a quality insole — without realising that the main cause of foot pain is often the discomfort of not wearing a proper insole!
Did you know?
By using the Soft Insole, you can finally say goodbye to foot pain!
With built-in ventilation holes to keep your feet cool, acupressure technology that relieves tension as you walk, and supportive cushioning that provides comfort all day long — work and move with maximum comfort!
Soft Insole
Perfect for anyone looking to reduce — or even eliminate — foot pain!
Fast Dispatch: We offer quick, reliable shipping across the United Kingdom. Orders are processed and dispatched within 48 hours after payment confirmation.
Shipping Options: We work with trusted UK couriers to ensure your order arrives safely and on time. At checkout, you can choose the delivery option that best suits your needs and budget.
Estimated Delivery: Most orders arrive within 3–5 working days after dispatch. Deliveries to remote or rural areas may take up to 7–10 working days.
When and with which types of shoes can I wear the insoles?
Our OrthoSoft™ Orthotic Insoles are designed for everyday comfort and versatility. They fit most closed shoes and are ideal for:
Work: Stay comfortable during long hours on your feet. The insoles provide cushioning and reduce strain caused by poor posture.
Exercise: Whether walking, running or training, our anti-shock design absorbs impact and supports the natural movement of your feet.
Social events: Enjoy long evenings or celebrations without discomfort. The insoles provide constant support and pressure relief.
Travel: Perfect for holidays or long journeys — they reduce foot fatigue and help you stay comfortable wherever you go.
Everyday use: Ideal for daily activities, household chores or long commutes. Keep your feet supported, balanced, and pain-free all day.
No matter the occasion, OrthoSoft™ offer lasting comfort, protection, and support for healthy, happy feet.
What materials are used to make the insoles?
Each pair of OrthoSoft™ Orthotic Insoles is crafted from high-density memory foam with advanced shock absorption.
High-Density Memory Foam: This material adapts perfectly to your foot’s shape, providing a personalised fit and consistent support. It’s durable, resilient, and retains its structure even after extended use.
Shock Absorption: The memory foam reduces stress on the arches and heels, evenly distributing your body weight and minimising impact with every step — ideal for anyone who spends hours on their feet.
Do you have a physical store?
At the moment, OrthoSoft™ operates exclusively online through our official website: www.lunaviasleep.com.
Our distribution centre is based in the UK, ensuring fast and secure delivery to every region.
To guarantee authenticity and quality, please purchase only through our official website. We cannot take responsibility for counterfeit or imitation products sold elsewhere.
What if the insole is slightly too large? Can I trim it?
Yes, you can easily trim the insoles for a perfect fit. They’re designed to be adjustable for most closed shoes.
Use a sharp pair of scissors and follow the printed guidelines on the insole for accurate trimming. Test the fit after each small cut to make sure it sits comfortably inside your shoe.
💡 Tip: Always check the size guide before purchasing to avoid the need for major adjustments.
How can I contact customer support?
We’re here to help! Our support team is available Monday to Friday, from 9:00 a.m. to 5:00 p.m. (GMT).
You can reach us through:
Live Chat: Click the chat icon in the bottom right-hand corner of your screen to talk to one of our support agents.
Email: Send us an email at support@lunaviasleep.com — we’ll get back to you as soon as possible.
We’re always happy to assist with any questions or concerns.
What’s included in the package?
1 Pair Kit:
1 pair of OrthoSoft™ Orthotic Insoles
1 care & thank-you card
1 resealable storage bag
2 Pair Kit:
2 pairs of OrthoSoft™ Orthotic Insoles
1 care & thank-you card
2 resealable storage bags
3 Pair Kit:
3 pairs of OrthoSoft™ Orthotic Insoles
1 care & thank-you card
3 resealable storage bags
At OrthoSoft™, we’re committed to delivering premium comfort and a complete experience from the moment your order arrives.
