Terms of Use

These Terms and What They Cover

These terms of use (the “Terms”) set out the rules for using our website, www.lunaviasleep.com (the “Website”).

By accessing or using our Website, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use our Website.

We recommend that you print or save a copy of these Terms for future reference.

1. Who We Are and How to Contact Us

1.1 The Website is operated by LunaVia Sleep (“we”, “us”, or “our”).

1.2 To contact us, please write to us:

2. Other Terms That May Apply to You

2.1 These Terms also incorporate the following additional terms, which apply to your use of our Website:

  • Our Privacy Notice, which explains how we collect, use, and safeguard your personal data.

  • Our Cookies Policy, which provides details about the cookies we use.

  • Our Terms and Conditions of Sale, which apply to purchases made through our Website.

2.2 Copies of these additional terms are available on our Website.

3. Changes to These Terms and Our Website

3.1 We may amend these Terms from time to time. Whenever you wish to use our Website, please review these Terms to ensure you understand the version that applies at that time.

3.2 We may update and change our Website occasionally to reflect updates to our products, customer needs, and business priorities.

4. Use of Our Website

4.1 We do not guarantee that our Website, or any content on it, will always be available or uninterrupted.

4.2 We may suspend, withdraw, or restrict the availability of all or part of our Website for business or operational reasons. We will endeavour to give you reasonable notice of any such suspension or restriction.

4.3 You are responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms and comply with them.

4.4 Our Website is directed at residents of the United Kingdom. Content may not be appropriate for, or available in, other locations.

5. How You May Use Material on Our Website

5.1 We are the owner or licensee of all intellectual property rights in our Website and the material published on it. These works are protected by copyright laws and treaties worldwide. All rights are reserved.

5.2 You may:

  • Print one copy or download extracts of any page(s) from our Website for your personal use.

  • Share content from our Website with others within your organisation.

5.3 You must not:

  • Modify paper or digital copies of materials you have printed or downloaded.

  • Use illustrations, photographs, video, audio, or graphics separately from the accompanying text.

5.4 Our status (and that of any identified contributors) as authors of Website content must always be acknowledged.

5.5 If you print, copy, or download any part of our Website in breach of these Terms, your right to use our Website will end immediately. At our request, you must return or destroy any copies you have made.

6. Do Not Rely on Information on This Website

6.1 The content on our Website is provided for general information only and is not intended to constitute advice. You must obtain professional or specialist advice before acting on any content.

6.2 While we make reasonable efforts to keep the information on our Website up to date, we make no guarantees that the content is accurate, complete, or current.

7. Links to Other Websites

7.1 Our Website may contain links to third-party websites and resources, provided for your information only.

7.2 These links should not be interpreted as approval by us of those websites or the information contained within them.

7.3 We have no control over the content of third-party websites or resources.

8. Our Responsibility for Loss or Damage Suffered by You

8.1 Nothing in these Terms excludes or limits our liability where it would be unlawful to do so.

8.2 For business users:

  • We exclude all implied conditions, warranties, representations, or other terms that may apply to our Website or any content on it.

  • We will not be liable for any loss or damage, whether in contract, tort (including negligence), or otherwise, arising in connection with your use of, or reliance on, our Website.

9. Acceptable Use

9.1 You may only use our Website for lawful purposes. You may not use our Website:

  • In any way that breaches applicable laws or regulations.

  • To transmit unsolicited or unauthorised advertising material (spam).

  • To knowingly transmit harmful material, including viruses, trojans, or other malicious code.

9.2 You agree not to:

  • Access, interfere with, or disrupt any part of our Website.

10. Viruses

10.1 We do not guarantee that our Website will be secure or free from bugs or viruses.

10.2 You must not misuse our Website by knowingly introducing harmful material, including viruses or trojans. Breaching this provision may amount to a criminal offence.

11. Linking to Our Website

11.1 You may link to the home page of our Website, provided this is done in a fair and legal way and does not damage or take unfair advantage of our reputation.

11.2 You must not:

  • Establish a link suggesting any form of association, approval, or endorsement without our express permission.

  • Frame our Website on any other site.

12. Governing Law and Jurisdiction

12.1 If you are a consumer, these Terms are governed by English law, and you may bring legal proceedings in the courts of England, Wales, Scotland, or Northern Ireland.

12.2 If you are a business, these Terms are governed by English law, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

These Terms were last updated in October 2024.